Do the Differences Between Mail-Order Pharmacy and Private Courier Really Matter?

Published on November 10, 2020.When it comes to getting prescription medications filled, you’ve got options – and choosing the best…

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When it comes to getting prescription medications filled, you’ve got options – and choosing the best one for your needs can be confusing, especially if you have a complicated medication routine. Selecting a home delivery service can add a level of convenience, but are they all the same?

Switching to delivery saves you those unnecessary trips to your local pharmacy. But did you know that most pharmacies that offer delivery use a standard carrier like USPS or UPS to deliver your order, and only a select few offer private courier services that personally deliver right to your doorstep?

Both delivery methods have benefits, but they are not the same. Let’s look at the most common differences between private courier and mail-order pharmacy services so you can decide what’s best for you.

1. Flexibility

You deserve flexibility when it comes to getting your medication. Sometimes your prescriber recommends changes, and when that happens, you’ll want to be able to make the switch right away – and with ease. Most mail-order pharmacies require that you purchase a 90-day supply at a time, and that limits your flexibility when prescription adjustments are made. You may get stuck choosing between waiting until your current supply runs out to switch to your new prescription or tossing the medication you no longer need – and losing money in the process. Choosing a pharmacy that offers private courier services allows you more flexibility, since they deliver your prescription refills every 30 days.

2. Peace of mind

Staying on top of a complicated medication plan can be confusing, and sometimes it’s hard to know who you can depend on to help you keep it all straight. It’s common for pharmacies that offer private courier services to provide you with personalized support to help you manage it all. You can expect, for example, that a private courier pharmacy will give you a monthly call to discuss your medication plan with you personally, go over any prescription changes and answer any questions you may have, if necessary. They will also work with your care team to order refills and make sure your providers are aware of any medication changes or issues you’ve had. That type of personal service can remove a lot of stress, so you can focus on living a happier and healthier life without worrying about your medications.

The pharmacy you choose should feel like your partner. Your pharmacist is an important part of your care team, and it’s key to have a trusted and friendly pharmacist to help you understand and feel confident in your medication routine. Most standard mail-order pharmacies are content to simply fill your prescription every 90 days, whereas private courier pharmacies give you access to a team of pharmacy experts who are dedicated to your care.

3. Affordability

Medication is expensive as it is, yet most mail-order pharmacies require a credit card to enroll and charge extra fees to deliver. That’s the last thing you want to worry about when you’re trying to get the medication you need to stay healthy. Although many pharmacies today offer free delivery due to social distancing required because of COVID-19, some pharmacies plan to start charging for delivery again in the future. Check to see if your pharmacy requires a credit card on file or if they offer other payment options. If they ship for free, be sure to ask how long they plan to offer that service so you can plan accordingly.

Most pharmacies that offer private courier services to your door also give you flexibility in payment methods. Some even take cash on delivery and have made special arrangements to ensure you don’t have one-on-one contact with your courier in order to keep you safe – even amid a pandemic. Look for a pharmacy that fits your financial needs and affords you the luxury of feeling safe in uncertain times.

4. Quality assurance

Mail-order pharmacies may have limitations when it comes to shipping certain types of controlled substances and refrigerated medications. Be sure to ask your pharmacy if they can deliver your specific medication before you enroll. A pharmacy with courier delivery is more likely to deliver all types of medications right to your doorstep. This to-your-door service, now available without ever having to have physical contact with your courier, also minimizes the risk of damage, theft and other possible delivery issues. If quality assurance is a key concern of yours, consider a private courier pharmacy service.

Managing your medication regimen doesn’t have to be difficult. At AdhereRx, we’re committed to simplifying the process so you can rest easy knowing that your health is in good hands.

Our pharmacy is designed specifically for people with complicated medication plans. That’s why we work with you and your care team to deliver the best care and support in the easiest possible way. Ready to experience “pharmacy delivered” for yourself? Contact our team at AdhereRx to get started.

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